Shipping Policy

At M & N Containers Limited, we are committed to providing a seamless shipping experience for all our customers. This policy outlines how orders are processed, shipped, and handled to ensure transparency and satisfaction. By placing an order through our website, you agree to the terms outlined below.

Stock Availability

We strive to maintain accurate stock levels on our website. However, in rare cases, discrepancies may occur. If an item you’ve ordered is out of stock, we will:

Fulfill available items in your order.
Notify you promptly about back-ordered items and provide options for refunds, replacements, or delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

Item weight and dimensions.
Shipping destination.

The total shipping cost will be displayed during checkout and included in your final order amount.

Delivery Information

1. Dispatch Time

Orders are dispatched within 2 business days after payment confirmation.

2. Delivery Transit Time

Domestic Orders: Typically delivered within 2–7 business days.
International Orders: Delivery may take 4–22 business days, depending on the courier and destination.

3. Delivery Address Changes

Delivery addresses can be updated before order dispatch.

4. P.O. Box Shipping

Shipments to P.O. boxes are handled through postal services.

5. Military Address Shipping

Shipments to military addresses are processed via USPS.

6. Delayed Deliveries

If your delivery exceeds the estimated timeframe, please contact us immediately for assistance.

Tracking Your Order

Once your order is dispatched, you’ll receive an email containing a tracking link to monitor your shipment’s progress. Updates are provided based on information from the courier.

Damaged or Lost Parcels

1. Damaged Items in Transit

If your parcel arrives damaged, we recommend refusing delivery.
If you’ve already received the parcel, please contact our customer service team for assistance.

2. Insured Shipments

All parcels are insured for loss or damage based on the courier’s declared value.

Duties and Taxes

1. Sales Tax

Applicable sales taxes are included in the displayed prices during checkout.

2. Import Duties and Taxes

International orders include prepaid import duties and taxes, where applicable.

Returns and Cancellations

1. Cancellations

Orders can be canceled before dispatch. For cancellations after dispatch, refer to our refund and return policy.

2. Return Due to Change of Mind

Returns are accepted within 30 days of receiving your order, provided:
- Items are unused, in original packaging, and in resellable condition.
- Return shipping costs are borne by the customer.
Refunds will be issued as store credit, excluding shipping costs.

3. Warranty Returns

Warranty claims are valid within 90 days of receipt.
Return shipping costs for valid warranty claims will be reimbursed.
Once the item is received and verified, customers can choose from:
- A refund to the original payment method.
- Store credit.
- A replacement item (if available).

At M & N Containers Limited, we are committed to providing top-quality products and services that meet your needs and exceed industry standards. Your satisfaction is our priority—it’s that simple